Anger in the workplace – key management strategies
Joe, a 15 year city employee with a good record began missing work, and showing irritability with supervisors and customers alike. He then started to shout at customers who frustrated him. As complaints mounted, his supervisors “wrote him up” but did not try to discover the reasons for his drastic change of behavior. Finally, when…
Five skills to deal with workplace anger
Leroy was a superstar in the Real Estate business, producing three times the monthly business of his nearest coworker. He was a driven, highly competitive young man who saw his manager as getting in the way of even higher production. Tension turned to irritability. Yelling and shouting followed. On the day he was fired, he…
Three ways to deal with a passive-aggressive person
Thirty-three year old Roberto had promised his wife Tina that he would be home after work in time for her to attend her weekly “women’s group” at her church. Having only one automobile, Tina was completely at the mercy of Roberto’s promise. You guessed it! Roberto did not show up until 8:45 PM—way too late…
Don’t get angry – use conflict resolution skills
Guest Article by Sherry Gaba Conflict is difficult for many people. People with codependency often learn to avoid conflict due to fear of abandonment, rejection, and/or criticism. Learning conflict resolution skills makes it easier to handle conflict effectively so you learn not to fear confrontation. Often with the need to people please and receive outside validation,…
Poor Sleep contributes to Anger
Lack of sleep intensifies anger, impairs adaptation to frustrating circumstances Losing just a couple hours of sleep at night makes you angrier, especially in frustrating situations, according to new Iowa State University research. While the results may seem intuitive, the study is one of the first to provide evidence that sleep loss causes anger. Other…
Anger Management In Action: In Trouble at Work?
Leroy’s Story Leroy was a superstar in the Real Estate business, producing three times the monthly business of his nearest coworker. He was a driven, highly competitive young man who saw his manager as getting in the way of even higher production. Tension turned to irritability. Yelling and shouting followed. On the day he was…
Dealing with anger over job loss
I have been receiving calls lately from people experiencing a great deal of anger over recent job loss due to the deteriorating economy in the United States. They are asking how they should deal their angry feelings and what advice I might have to help them cope with what is usually experienced as very scary and…
Workplace anger – how to deal with changing standards
Bill sat in anger management class and lamented how the world had changed. He was an oil man with 30 years experience, but was in deep trouble with his employer because he yelled at employees. Asked why, he said “because they don’t work or they don’t do it right.” He continued, “I feel like a…
Federal Employees need Anger Management Too Sometimes
I recently received a referral from an employee for the Department of Homeland Security (DHS). DHS employees often face very stressful situations, depending on their job function and can find learning skills in anger management to be extremely helpful. Homeland security is one of our nations top priorities and therefore can be an equation for…
Anger At Work
Anger at Work by Lynette Hoy I don’t really know where to begin… I’m 22. I work at a daycare, and each day I take care of between 6-10 children from age of 7 mo. – 1 year 4 mo. It is stressful. The kids cry non stop. I am always running around like my…
Increase in Family Business Anger Noted
Getting along with each other in a family business is no small feat. We have noticed a definite increase in referrals for anger and stress management in smaller family-owned businesses, especially second generation ones, or first generation businesses that are in the process of succession. The on-the-job outbursts can range from irritating to deadly. One…
Startlines can reduce stress
Forget about deadlines. How about startlines? For a society so obsessed with when a project gets finished,we’re curiously all too casual about when to get it started. And that can be the most critical factor of all. Which may explain why so many deadlines aren’t met. Instead of stressing over when something is due, focus…
Anger Detection Software Now Available
Often, anger is communicated in non-verbal behaviors such as voice tone, voice energy, and voice volume. Now, they have developed software to detect the emotion of anger by analyzing one’s voice. Reminds one of the computer HAL in Stanley Kubrick’s classic 2110: a Space Odyssey As reported in Life Science, Sigard, a new software package…
Anger At Work Linked To Stress
Some people say they know just what to do when their jobs becoming too stressful, but others feel stuck and frustrated. There are tears and confrontations which can lead to poor productivity, abuse of sick days, stealing supplies, and irritability or depression. Sometimes the stress and anger are due to home problems which the employee…
Road Rage to Work Sets Negative Tone For Day
A new survey puiblished by CareerBuilder.com confirms what we have suspected for a long time: most commuters admit to experiencing road rage while traveling to and from work. This may include yelling, horn-honking, and hand gestures which give your estimation of the IQ of the other driver! The survey, based on more than 2200 workers…