How to deal with difficult people coping with the aggressive driver when he is a loved one
45 year old John terrorized his family when they were his passengers. He would yell at them if they complained about his driving. He would ignore them when they showed signs of discomfort and even seemed to enjoy scaring his passengers with his maneuvers such as tailgating, weaving in and out of traffic, passing other…
Anger in the workplace – key management strategies
Joe, a 15 year city employee with a good record began missing work, and showing irritability with supervisors and customers alike. He then started to shout at customers who frustrated him. As complaints mounted, his supervisors “wrote him up” but did not try to discover the reasons for his drastic change of behavior. Finally, when…
Recognize stress before it turns into anger
After a stressful day as a computer programmer, Jim pulled into his driveway. The children’s toys were scattered on the walkway to the house.He immediately began noticing slight tension in his muscles and apprehension in his stomach. Entering his house, his wife ignored him while she talked with her sister on the telephone. His heart…
Five skills to deal with workplace anger
Leroy was a superstar in the Real Estate business, producing three times the monthly business of his nearest coworker. He was a driven, highly competitive young man who saw his manager as getting in the way of even higher production. Tension turned to irritability. Yelling and shouting followed. On the day he was fired, he…
Anger At Work Linked To Stress
Some people say they know just what to do when their jobs becoming too stressful, but others feel stuck and frustrated. There are tears and confrontations which can lead to poor productivity, abuse of sick days, stealing supplies, and irritability or depression. Sometimes the stress and anger are due to home problems which the employee…